Hotel fees

(Dive Travel Business News - April 10, 2010) -- According to accounting firm PricewaterhouseCoopers, hotels charged travelers almost $2 billion in hidden fees and surcharges in 2007. Full disclosure is not the name of the game with hotels and travel websites who are mum about additional fees over and above the room or package rate - until you check out, that is. 

Surprise fees blindside our clients and get them upset with us for not warning us upfront. Third party brokers like wholesalers and tour operators may be very careful to outline what's included in a package - yet some of them don't know or don't care to mention what's NOT included in the rate. We all look bad in the eyes of our clients. read more »