(Dive Travel Business News - May 11, 2010 ) -- You've now heard of the "3-hour rule". With a few security-related exemptions, an airline must allow customers to get off the plane — or risk receiving fines of up to $27,500 per passenger to be paid to the government — at the three-hour point of a tarmac delay.
But it's not just the tarmac delay rule that took effect April 29, 2010, but one of a series of new DOT regulations designed to protect commercial airline passengers.The Department of Transportations' new rule on tarmac delays is part of an 81-page document detailing DOT’s new Enhancing Airline Passenger Protections. In the document, other regulations are found that apply more broadly and require carriers to be more truthful about flight delays and take more responsibility when things go wrong.
Here are some highlights of the DOT legislation. read more »