(Dive Travel Business News - December 20, 2011) -- U.S. Airline passengers frustrated by inconsistencies in how carriers advertise their fares will be getting some relief next month when a new federal rule kicks in requiring that all government taxes and fees be included in the stated price.
The new rule, part of the second phase of a package of federal airline passenger protections enacted this year, is set to take effect Jan. 24. When the law comes into effect, customers searching online for the best fare will no longer have to click through to find footnotes or fine print that boosts the final price. Airlines will still be allowed to list optional charges separately, such as baggage, seat assignment and reservation change fees.
Additional measures slated to take effect next month include:
• A requirement that airlines disclose baggage fees at the time of booking. Airlines already must post baggage fees on their websites. But passengers now will automatically see the fees when they buy a ticket online. read more »