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Edge Gear now offers Dive Resort Rental Package Systems

Edge Gear now offers Dive Resort Rental Package Systems

(Dive Travel Business News - September 25, 2012) -- As more divers choose to rent equipment at their resort destination rather than pay excess baggage and overweight fees, dive resorts are investing in better gear to handle the higher rental volumes. EDGE Gear has created a Resort Rental Package System to meet the demand for dive resort rental gear that offers dive operators quality, performance and simplicity.

The EDGE Gear rental package includes the EDGE Enduro Regulator. The Enduro is ideally suited for the resort environment using durable and corrosion resistant titanium in the first and second stages along with a 20 Year WARRANTY on everything except the mouthpiece, hose, and service components (seats, filter, Orings and ss nylock nut).  Prices are comparable to other brands with brass fittings. read more »

The latest Spirit in Airline Customer "Service"

(Dive Travel Business News - April 14, 2010) -- What can we say? Airlines really don't want to have any customers when you hear the round-up of bizarre customer service behaviour we're reporting below. Let's hope this doesn't catch on and go global...

Last week the small Florida airline, Spirit Airlines Inc. became the first airline to announce it would charge up to $45 to put a carryon in an overhead bin starting August 1, 2010.  Spirit airlines really, really, really wants you to like its carry-on baggage fees. Is this the Spirit of flight, the spirit of customer service or the spirit of greed? Check out the article.

In the wake of Spirit's announcement, earlier this week two Democratic U.S. Senators introduced legislation that would ban airlines from charging fees for bags carried aboard planes. "We cannot allow these flood gates to open." remarked Senator Ben Cardin.  Read the article here. read more »

LuggageLimits.com - Tool for changing Baggage Policies

Avoid Surprises with excess bag fees

(Dive Travel Business News - Feb 3, 2010) -- Don't get caught off guard by tthe differences in air lines baggage policies. LuggageLimits.com  is an  ambitious new site built to help the travel industry and their clients determine baggage limits and fees for a specific airline they fly. The site is built around a central database that picks out what you can expect in terms of luggage limits, by matching your airline with your departure and arrival airports.

Once you choose your airline, a bunch of general information gets displayed, both as a broad description and in boxes with specific information. At the top there's a drop-down box where for setting airline-specific ticket class, which reflects the idiosyncratic options of each company.

Currently there are 139 airlines in the database including the recent addition of Avianca, Cayman Airways, LIAT, TACA, Bahamasair, and Copa Airlines. Visit LuggageLimits.com for details.

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AA Hikes Baggage Fees Again

Baggage Fees

(DiveTravelBusinessNews.com - January 19, 2010) -- For tickets purchase on or after Feb1, American Airlines is increasing its checked bag charges to $25 for the first checked bag and $35 for the second checked bag, payable at the airport on the day of travel. American had been charging $20 and $30, respectively.

Baggage charges apply to travel within the United States, Puerto Rico and the U.S. Virgin Islands on American Airlines, American Eagle and AmericanConnection flights. As before, American's top customers are exempt from these checked bag charges. Among the exemptions to the charges are American's elite AAdvantage members, full-fare customers, confirmed passengers in the First or Business Class cabin, those traveling on military fares, and other travelers booked on the same record locator as the premium customer.

American’s move follows similar fee hikes by US Airways, Delta Air Lines, Continental Airlines and United Airlines. For more information, visit www.aa.com.

 

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Free Search Tool for Flight Baggage Limits

Free tool to search flight luggage limits

(DiveTravelBusinessNews - Dec 1, 2009) -- Luggagelimits.com is an ambitious new site built around a central database that picks out what you can expect by matching your airline with your departure and arrival airports. Once you choose your airline, a bunch of general information gets displayed, both as a broad description and in boxes with specific information. At the top there's a drop-down box where for setting airline-specific ticket class, which reflects the idiosyncratic options of each company. Visit LugggageLimits here.
 

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DOT Warns Airlines to Follow Rules on Lost Luggage

DOT logo

(DiveTravelNewswire.com - Oct 12, 2009) - Airlines may not arbitrarily limit compensation for passengers who purchase necessities because their baggage is lost or delayed, the U.S. Department of Transportation (DOT) said in a newly issued notice.

In its notice, the Department’s Aviation Enforcement Office said that a number of carriers have policies stating that they will reimburse passengers only for buying necessities purchased more than 24 hours after arrival and limiting such reimbursements to the outbound legs of trips. This is in violation of DOT regulations which require that airlines cover all expenses caused by lost or delayed baggage up to $3,300 per passenger on domestic flights, DOT said.

“Travelers should not have to pay for toiletries or other necessities while they wait for baggage misplaced by airlines,” said U.S. Transportation Secretary Ray LaHood. “We expect airlines to comply with all of our regulations and will take enforcement action if they do not.” read more »

Delta scales back international bag fees.

(May 28, 2009 - DTN) - Seattle Times — Delta Air Lines Inc., the world's largest airline operator, said Wednesday it is significantly scaling back its plans for a $50 fee for a second checked bag on international flights, as some major competitors so far have refused to match it.

The Atlanta-based airline said the fee will only apply to travel between the U.S. and Europe. When Delta made the initial announcement April 21, the fee was to apply to all international travel.

"We constantly monitor the industry landscape to ensure our fares and fees are competitive," spokeswoman Betsy Talton said in an e-mail.

Delta has said previously the new fee was expected to generate more than $100 million annually for the airline. It did not provide a new figure Wednesday.

The fee is effective for travel beginning July 1. The first checked bag on all Delta international flights remains free.

First and business class passengers, elite frequent fliers and active military are among those fliers exempt from paying Delta's fee for a second checked bag on flights between the U.S. and Europe. read more »

TSA Looking for Shark Fins in Calm Seas.

(Dive Travel Business News - Wednesday November 19, 2008) -- This holiday season, it's still shoes off and liquids out at airport security, but changes may be on the way to part of this routine, and agents will be watching much more than the contents of your carry-on.

In the coming months, the government expects to revisit its rule for the amount of liquids that may be brought aboard planes, while boosting the number of behavior detection officers deployed at checkpoints across the country.

More than 2,000 are already on the job, and the program is growing every day, said Christopher White, a spokesman for the Transportation Security Administration.

"What the officers are looking for are physiological signs that cannot be manipulated that indicate stress, fear or deception," White said. "We find bad people everyday with behavior detection officers."

The specially trained agents, who work in teams, establish a baseline of behavior and then search for people who rise above that level, he added. read more »

Extra Bag Fee Hits Trade Shows

(April 22, 2008 - New York Times) -- Five of the six major airlines in the United States plan to start charging coach passengers as much as $25 next month to check a second bag, the latest move in their quest to offset high fuel prices.

The new fee of $25 for a second bag is being levied by Continental, Delta, Northwest, United and US Airways. The low-fare carrier AirTran has announced that it will charge $10 for a second checked bag. Airlines have long levied fees for checking a third bag. Some carriers have recently increased those as well, and the fees on the major carriers now run as high as $100. read more »

Travel Pros: Alert Clients of Change & Bag Fees

(May 22, 2008 - Travel Agent Central) -- The American Society of Travel Agents has advised agents of an increase in American Airlines (AA) change fees as well as new fees for first checked bags. They note that AA has also increased its change fee by $50.

In most cases, ASTA says, the new domestic change fee is now $150. International change fees vary by destination. For example, the typical change fee to the Caribbean is $150 and the typical change fee to Europe Airline Exchange Policy ASTA.org. is $250. Agents are advised to verify the applicable change fee as provided in the fare rule applicable at the time of ticketing. To see a summary of airline change fees and restrictions, go to ASTA’s chart, go to

ASTA also recapped new AA rules on baggage fees. They note that customers who purchase domestic economy class tickets on or after June 15, 2008 will be charged $15 each way ($30 roundtrip) for the first checked bag. read more »

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