Unlicensed Tour Operators Thrive on the Internet

Monday, April 6, 2009

(DiveTravelBusinessNews.com - Nov 30, 2009) -- UK Telegraph reporter Gill Charleton recently caused a stir in the travel world when he reported that the popular TripAdvisor website was promoting questionable tour operators. While the ground tour operators cited were located in Florence Italy, the story raises questions about unlicensed tour operators using trusted sites on the Internet to advertise their services. These ground operators lack basic public liability insurance and should something unfortunate happen, travelers using such tour operators are usually not covered under their own travel insurance.

The source of the problem lies with reviewers at the TripAdvisor.com website, and travelers in general, who are unaware that many guided ground tours are operating outside the law and without insurance. Many of these tours are picked up outside a hotel, the traveler pays cash and the company works from a cellphone, not a bricks and mortar operation. Travelers should check to see if a company is legitimate and has insurance before booking.

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